Shipping policy
Free worldwide shipping on every order. That means no surprises at checkout—no hidden fees, no extra charges. Every shipment includes tracking and insurance, so you'll always know where your package is.
How We Process Orders
Once you place your order, we get to work. We prepare and dispatch most orders within 24–48 business hours (Monday through Friday, excluding holidays). You'll get an email with a tracking number so you can follow your shipment every step of the way.
Delivery Windows by Region
Most packages arrive within 6 to 8 business days of dispatch, but this varies by location. Here's a quick breakdown:
| Region | Where We Ship | Delivery Time |
| Europe | Germany, Austria, Belgium, Spain, Finland, France, Ireland, Italy, Netherlands, Portugal, Denmark, Norway, Poland, Romania, Sweden, Switzerland, Czech Republic, Hungary | 6–8 business days |
| North America | United States, Canada | 6–8 business days |
| Asia | Hong Kong, India, Israel, Japan, Singapore | 6–8 business days |
| Oceania | Australia, New Zealand | 6–8 business days |
About Customs & Duties
We ship everything under DDP (Delivery Duties Paid) terms, which means any customs charges and import taxes are built into the price you see at checkout. No surprise fees when your package arrives.
Important Things to Know
- Delivery estimates are our best guesses—customs inspections and busy seasons can add a few days.
- Double-check your shipping address before checkout. Incorrect addresses are a common hiccup.
- If a delivery attempt fails, the carrier will reach out with rescheduling options.
Your Package Arrives Damaged or Goes Missing?
Let us know right away at support@powerblockz.com. We'll investigate and get you either a replacement or a full refund—whatever makes it right.
Questions About Your Shipment?
Drop us a line anytime: support@powerblockz.com